Refund Policy

Refund Policy – NAJ WONDERS LIMITED

At NAJ WONDERS LIMITED, we strive to provide our clients with the highest level of service and satisfaction. If you are not entirely satisfied with our SEO services, we offer a refund policy to ensure your peace of mind.

1. Refund Eligibility

Refunds may be requested within 30 days of payment for any unused portion of our services. To be eligible for a refund, you must provide a valid reason for your dissatisfaction and demonstrate that you have made a reasonable effort to work with us to resolve any issues.

2. Orders Awaiting Payment

Because payment is only completed after our team reviews your order and issues a secure payment link by email, no charge is made when you place an order. If you decide not to proceed before paying that link, simply let us know and the order is cancelled at no cost to you.

3. How to Request a Refund

To request a refund, please contact our customer support team at contact@najwonders.com or +1 (606) 515-4074. Please include your name, your order number, contact information, the reason for your refund request, and any relevant details about your purchase.

4. Refund Processing

Once your refund request is received and approved, we will process the refund within 7-10 business days. Refunds will be issued in the original form of payment used for the purchase, unless otherwise agreed upon.

5. Non-Refundable Items

Please note that certain items may not be eligible for a refund, including but not limited to:

• Reports, audits and SEO services that have already been delivered or completed.
• Customized or personalized SEO strategies that cannot be resold.
• Third-party fees or expenses incurred on your behalf (such as ad spend).
• Services paid for more than 30 days ago.

6. Dispute Resolution

If you are dissatisfied with the outcome of your refund request, you may escalate the matter to our management team for further review and resolution.

7. Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new policy.

Contact Information

If you have any questions about this Refund Policy, please contact us: